Gaviso

Phase 03 Retain

Website Care

The Site Doesn't Sleep. Neither Does Its Maintenance.

Uptime, security, backups, updates, content changes, performance — the unglamorous work that keeps the site running while you focus on the business. Monthly retainer, no surprises.

The website you shipped is not the website you'll have in a year. Plugins update, dependencies drift, security patches land weekly, and someone always needs the homepage headline changed by Friday.

Website Care is the retainer that keeps all of that from becoming your problem. We monitor uptime around the clock, patch security as it lands, back up the database daily and test the restore monthly, and keep the platform current so you're never one version away from a breach.

Small edits — a phone number, a headline, a new team member — are included. When something bigger comes up, we scope it, price it, and ship it inside the same relationship instead of routing you back through sales.

You get a monthly report that shows what was done, what changed, and what to plan for. You get a person to email when something breaks, and it gets fixed before most of your team notices. And you stop losing weekends to "the site is down."

This is the service that lets everything else compound. Sites that stay fast, stay secure, and stay easy to change are the ones that pay back the investment you made in building them.

What You Get

Inside the Engagement.

  • 24/7 uptime + performance monitoring
  • Core, plugin, and security updates
  • Daily backups + monthly restore test
  • Security scans + malware remediation
  • Content updates + minor edits (5 hrs/mo)
  • Monthly maintenance + activity report